FREQUENTLY ASKED QUESTIONS...
Find out answers to some of most frequently asked questions, chances are someone else has had the same query before.
DOES THE HYDROMAX REALLY WORK?
Yes, Hydromax Hydropump really works. We have spent a lot of time designing and developing our products in our lab to make sure they do what they say in the box.
To find out more about the scientific reasons why our products function.
Yes, Hydromax is completely safe to use. All parts that come in contact with your skin have been thoroughly tested and approved.
We suggest using Hydromax for 15-20 minutes a day or every 2 days. We recommend using it on a regular basis to maintain penile health and ensure lasting results.
Hydromax is a hydropump and as the name suggests relies on the power of water to create the greatest amount of suction.
The device works best when used in the shower or the bath but can also be used in air.
HOW DO I ORDER MY HYDROMAX ONLINE?
Ordering a Hydromax online is easy. Just follow the steps to configure the pump that is right for you.
First select which size Hydromax you need, then choose a colour, it’s that easy.
All online transactions are secured by an authorised SSL Certificate with up to 256-bit encryption, ensuring that sensitive data is safe from prying eyes. An SSL certificate is a digital certificate that authenticates the identity of a Web site and encrypts information that is sent to the server using Secure Sockets Layer (SSL) technology. SSL certificates built around stringent, industry-leading authentication measures.
Yes we currently accept: US Dollars ($), UK Pounds(£), Euro’s (€)
All Hydromax and Bathmate products come complete with a 12 month warranty. To ensure you take advantage of this you must register your purchase with us by completing the warranty registration form.
HOW LONG WILL IT TAKE FOR MY ITEM TO ARRIVE?
Our warehouses process and ship orders the same day. Because we have strategically placed warehouses around the globe, this means that most items are received by our customers within a few days. If it has been more than a week and you have still not received your item(s) then simply contact us
All Shipments are sent in discreet packaging without images or text that could suggest the contents. The shipping documents and invoice are discreet as well.
For the majority of our customers, shipping is free.
Those that qualify should choose ‘General Domestic’ as the shipping method at checkout.
Customers that live considerable distance from our distribution centres may not qualify for free shipping and will be charged a delivery fee at checkout. The amount charged will depend on you location and available carriers in your area.
Yes, of course you can. We ship to any location you like and have happy customers all over the globe. Delivery charges will be based on how far you are away from our nearest distribution centre.
We also offer various payment currencies to choose from.
We are so confident that our product will make your penis bigger that we offer a full 60 day guarantee. Try it, use it, see the results for yourself and if you are not happy for any reason send it back to us within 60 days for a full refund, no questions asked.
Please note: This offer is only valid on pumps purchased through this website (www.officialbathmatepump.com)
CHECK OUT THE FULL LINEUP
WE HAVE A HYDROPUMP PERFECT FOR YOUR SIZE AND EXPERIENCE
The world’s first and original hydro pump range available in two sizes. Perfect if you are just starting out and don’t want to break the bank.
With 35% more power than the original Bathmate series, it’s clear why these three are the best-selling hydro pumps on the market.
Wanting something more? If you know what you are doing with Penis Enlargement and want faster results, these are the hydro pumps for you.